Faq

Junk Box is a paid service that offers full-service junk removal. That means that everything is included in the price; picking up items from wherever they’re located, loading the items into the truck, sweeping up the area when we’re done, and any associated disposal or recycling fees. We’ll give you a single, up-front price before we get to work, and that’s the price you’ll pay once we’re done—no surprises! All you have to do is point, and we’ll make your junk disappear!

We want to make sure we give you an accurate price, and since we price based on how much space your items take up in the truck, we need to see your items in person before we can give you a final price. As soon as the friendly, uniformed team from JunkBox arrives, they’ll take a look at all of the items you want to have removed and provide an exact price before starting the work. We only complete the job if you are happy with the price, so if you choose not to proceed, just say the word and we’ll be on our way.

JunkBox prices based on how much space your items take up in the back of our truck, broken down into ⅛, ¼, ½, ¾ of a truckload, all the way up to a full truckload. Our trucks hold the equivalent of seven pickup trucks. Our prices vary based on location and there is a minimum charge for our teams to remove your items, which is different in each location, based on a number of factors, including local disposal and recycling fees. We offer single item pricing for certain items such as mattresses or TVs, sometimes this will be less than our minimum charge. For materials that have a heavy cubic weight like dirt, concrete, and gravel, pricing is based on the total volume that the material takes up in the truck, up to a maximum of one foot in height for a full truck.

No, we can’t give you an exact price over the phone. Since we typically price based on how much space your items take up in the truck, we need to see the items in person before we can give you an exact price. For some single item removals, we can give you an estimated price before the appointment, but the final price will always be given onsite. The best way to get a price is to book a free, no-obligation onsite estimate here. For more information, watch this video to see how price is determined!

JunkBox accepts cash and major credit cards, and some locations have additional payment options. Payment is only processed once the job is complete.

Tips are by no means expected or obligatory when using our service. However, we know our teams greatly appreciate them! If you feel like they did a great job, feel free to tip as you see fit.